Privacy Policy
EVENTYS LABS PRIVATE LIMITED ("Eventys", "we", "us", or "our") operates the Eventys platform, a SaaS platform that helps event vendors manage enquiries, customers, bookings, services, payments, reminders, teams, and event-related operations.
1. INFORMATION WE COLLECT
Depending on how you use Eventys, we may collect the following information:
1.1 Account Information
When you create an Eventys account, we may collect:
- Name
- Business name
- Email address
- Phone number
- Login credentials
- Business address
- Profile information
1.2 Business Information
Event vendors may provide information such as:
- Business details
- Services offered
- Service descriptions
- Pricing information
- Business photographs
- GST details
- PAN or other business identification information
- Bank/payment information where required for our services
- Business contact information
1.3 Customer and Booking Information
If you use Eventys to manage bookings or enquiries, you may store information relating to your customers and events, including:
- Customer name
- Phone number
- Email address
- Event date
- Event location
- Booking information
- Service information
- Payment-related information
- Notes and communications relating to an event
1.4 WhatsApp Information
If you connect WhatsApp or use WhatsApp-related features through Eventys, we may process information required to send and receive WhatsApp communications. This may include:
- WhatsApp phone numbers
- Message content
- Message delivery status
- Message timestamps
- WhatsApp identifiers
- Template information
- Information relating to conversations and notifications
1.5 Technical Information
We may automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Log information
- Application activity
- Approximate usage information
- Error and diagnostic information
2. HOW WE USE INFORMATION
We may use information to:
- Create and manage accounts
- Provide Eventys services
- Manage enquiries and bookings
- Manage vendor services
- Send booking and payment reminders
- Send transactional notifications
- Provide WhatsApp communication features
- Provide customer support
- Improve and maintain the Eventys platform
- Monitor security and prevent abuse
- Troubleshoot technical problems
- Process payments where applicable
- Communicate important service information
- Comply with applicable legal obligations
3. WHATSAPP COMMUNICATIONS
When you use WhatsApp features provided through Eventys, messages may be processed through Meta's WhatsApp Business Platform.
Eventys does not control WhatsApp's infrastructure or Meta's independent processing of information.
You should review the applicable Meta and WhatsApp privacy documentation for information about how Meta processes information on its platforms.
5. DATA RETENTION
We retain information for as long as reasonably necessary to:
- Provide the Eventys services
- Maintain business and transaction records
- Resolve disputes
- Meet contractual obligations
- Comply with applicable legal requirements
- Protect our legitimate business interests
When information is no longer required, we may delete or anonymize it, subject to applicable retention requirements.
6. DATA SECURITY
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
7. YOUR RESPONSIBILITIES
If you use Eventys to store or process information belonging to your customers, you are responsible for:
- Providing appropriate notices to your customers
- Obtaining any required permissions or consent
- Using customer information lawfully
- Ensuring that information you provide to Eventys is accurate
- Responding appropriately to customer requests concerning their information
8. YOUR RIGHTS AND REQUESTS
Depending on applicable law, you may request information relating to your personal data, correction of inaccurate information, or deletion of information.
To submit a privacy-related request, contact us using the contact information below.
We may need to verify your identity before processing a request.
9. CHILDREN'S INFORMATION
Eventys is intended for businesses and users who are legally permitted to use the service.
We do not knowingly collect personal information from children for the purpose of providing the Eventys service.
10. THIRD-PARTY SERVICES
Eventys may contain links to or integrations with third-party services.
Third-party services operate under their own terms and privacy policies. We recommend reviewing their policies before using those services.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
When we make changes, we may update the "Last Updated" date on this page.
Your continued use of Eventys after an updated policy becomes effective constitutes use of the service subject to the updated policy, to the extent permitted by applicable law.
12. CONTACT US
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:
EVENTYS LABS PRIVATE LIMITED
Corporate Identity & Privacy Administration
Loutolim, Salcete,
South Goa – 403718, Goa